Return Policy

Return Policy for Scrappy Scraper

We want you to be completely satisfied with your purchase of our BBQ scraper. If you are not happy with your item, please review our return policy below:

  • Eligibility: Returns are accepted within 30 days of the original purchase date. The BBQ scraper must be unused, undamaged, and in its original packaging.

  • Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

  • Return Process: To initiate a return, contact our customer service team with your order details. We will provide instructions for returning your item.

  • Refunds: Once your return is received and inspected, we will notify you about your refund status. Approved refunds will be issued to your original payment method within 5–7 business days.

  • Exchanges: If your BBQ scraper arrived defective or damaged, please contact us immediately for a replacement.

  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

If you have any questions about our return policy or need assistance, our team is here to help!